Learning Objective #1: describe how one organization redesigned its clinical documentation system using John Kotter’s (1996) eight-stage process of creating major change. | |||
Learning Objective #2: discuss how patient-centred care can be effectively captured using Susan Lampe’s (1997) focus charting methodology with a structured progress note based on the acronym, PCARE. |
This presentation will illustrate how documentation was linked to reflect practice as well as the organization’s values and patient care philosophy using interdisciplinary collaborative working groups. Guided by Susan Lampe’s (1997) focus charting methodology, nursing and allied health professionals developed a new and innovative acronym, PCARE, to structure the narrative notes.
Grounded in a collaborative partnership between nursing and allied health professionals, the change process began. This presentation will describe how John Kotter’s (1996) eight-stage process of creating major change was used to steer this interdisciplinary documentation initiative. Evaluation of the transformation will also be discussed along with efforts to sustain the major change.