Sunday, November 2, 2003: 1:45 PM-3:00 PM

Design and Testing of Scales and Tools

 Creating a Patient Satisfaction Intervention
Elaine A. Yellen, RN, PhD
 Tool Time for Nurses
Margaret G. Williams, DNSc, RN, Ann O’Sullivan, RN, MSN, Karen Mayville, RN, MSN

37th Biennial Convention - Clinical Sessions
Sigma Theta Tau International