A Qualitative research design was used to explore nurses’ perception regarding high turnover rate among nurses at Tertiary Care University Hospital. Data collected from nurses working at various specialty areas such as Critical, Med/Surg, Ambulatory, Maternal/Child and Emergency departments. Convenient sample of 8–10 RNs’ from each sub specialty group was selected for focus group interview and 4 – 5 focus groups were selected for study population. Focus group interview were conducted by non-nursing personal to overcome information biasis. The implication of study was to help hospital administration to launch and implement retention strategies suggested by study participants to improve nursing retention at Tertiary Care University Hospital.

The data analysis showed that most dissatisfying factors at work and work setting were identified as: Irrelevant work load, stress, biased management, lack of appreciation/incentive and rigid attitude of management. However the most satisfying factors were: working with the internationally reputable organization, patients’ positive feedback and availability of required material or equipment. The study participants recommended that to improve nursing retention at the Tertiary Care University Hospital, hospital management should launch following strategies: reduce workload by increasing staff, give respect to nurses in front of patients and other staff, give frequent verbal appreciation, reduce too much documentation, increase recreational activities, be emphatic in behavior and show trust and confidence in nurses

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Sigma Theta Tau International
July 21, 2004