The literature on incivility is replete with reports of related conceptual issues, such as academic freedom; exploration of correlates of incivility such as age, educational level and leadership styles; empirical reports of associated illnesses; and descriptions of retaliation efforts such as acts of sabotage. The estimated real costs of workplace violence are thought to be in the billions yearly (Hutton, 2006) yet no attempt to systematically quantify the nature and distribution of these costs is yet reported in the literature.
Interventions to change a culture of incivility from leadership and systems perspectives are discussed (Sherner, 2015) with an emphasis on the key role of the Nurse Director as the vortex of restorative activity and decision-making. An emerging business product line, evidence-driven management interventions packaged to restore the integrity of work groups, is described along with criteria to evaluate their worth. The Nurse Director who perseveres to restore the health and conduct of a faculty group speaks from a unique perspective when she or he themselves begins this journey as the key recipient of ruthless and calculating behaviors.
See more of: Oral Paper & Poster: Evidence-Based Practice Sessions