Implementation: The call for applications is sent out every summer to the residency program. Interested individuals are asked to apply by a predetermined date in early fall. The application includes the scholarship award amount, training schedule, important due dates and list of departmental and service-specific priorities. Each year the program selects six to ten clinicians from the application pool and Scholars and the DOM Quality agree on the focus and scope of the project. Each Scholar is provided training on QI methods and tools that facilitate evaluating an underlying problem and improving health care processes and outcomes. The program provides longitudinal mentorship and monthly check-in points to ensure ongoing progress with individual projects. At the end of the academic year, the Scholars are required to present their projects in a podium or poster presentation.
Evaluation & Outcomes: The QI Scholars are trained to systematically analyze practice using QI methods and implement changes with the goal of practice improvement. The Model for Improvement and Plan-Do-Study-Act (PDSA) is introduced and progress is tracked through the A3 tool. All Scholars projects are collaborative and interdisciplinary in nature and are completed by academic year. During the program, Scholars build teamwork skills and develop a personal sense of responsibility for their population. At the end of the program, Scholars present their projects to their peers and colleagues at different hospital committee meetings and conferences.
Impact & Lessons Learned: The QI Scholarship Program is extremely popular and feedback from faculty and clinicians is overwhelmingly positive. Numerous outcome measures have been achieved including new assessment and management of pain on the inpatient medicine units, first DOM Wellness Retreat and creation of UCLA Health Diabetes pathway. There are many valuable lessons that have been learned along the way, including involving leadership from the onset, establishing a clear vision and objectives, ensuring the right QI tools are implemented, creating a burning platform to engage others, sharing information with stakeholder in a timely manner, guaranteeing there is a mechanism for project sustainability and remembering to celebrate successes.