Maximizing Global Partners' Visits

Tuesday, November 3, 2009: 1:15 PM

Manila Prak
Nursing Administration, Angkor Hospital for Children, Siem Reap, Cambodia

This session focuses on the role of the host organization to prepare for and work with its global partners. In order to derive the full benefit of the expertise of global partner volunteers, systematic behind-the-scenes preparation must occur. The non-governmental organization, Angkor Hospital for Children (AHC) in Siem Reap, Cambodia, a project of Friends without a Border, hosts approximately 40 volunteers every month—nurses and other healthcare practitioners from all over the world. AHC’s experience serves as a model for this role.

AHC’s strategy is to utilize global partnerships to develop staff and their practices so they can provide and sustain excellent, independent healthcare. An ongoing internal evaluation of staff development and hospital needs, primarily educational, highlights gaps where volunteer assistance may be useful. Coordination of partners’ schedules to give them a comprehensive orientation is key to their understanding of the host organization’s needs. Understanding the strengths and barriers to care opens the door for volunteers to connect more fully, thus benefitting both partners.

Although visiting global partners prepare specific teaching and presentations prior to their visits, one of the most rewarding aspects for both host and volunteers includes the informal conversations, social interchanges, and spontaneous issues for discussion that arise during their visits. For example, recent nursing education partners helped nursing administration and staff conceptualize how baccalaureate education in Cambodia might be planned for and implemented. Positive experiences for global partners benefit both volunteer and host partners, laying the groundwork for others’ participation.