The Influence of Effective Support from Supervisors on Nurse Manager Job Satisfaction

Sunday, November 1, 2009

Michelle R. Stampa, BSN, RN
College of Nursing, Marquette University, Milwaukee, WI

Learning Objective 1: identify the most significant influcence on nurse manager job satisfaction when comparing the type of work, opportunities for promotion, pay, co-workers, and supervision.

Learning Objective 2: state what outcomes of nurse managers' interventions provide them with the most job satisfaction.

The purpose of this study is to determine if effective support for the nurse manager buy the manager’s supervisor leads to increased job satisfaction.  Other factors which may influence satisfaction, such as the type of work, pay, opportunities for promotion, and co-workers were also explored.  The sample included nurse managers at two hospitals in the Midwestern United States (n=23).  Nurse managers completed surveys which included demographic data, the Job Descriptive Index (JDI), the Job in General (JIG) subscale, and an open ended question.  Pearson coefficient correlations revealed the supervisor element of the JDI had the strongest positive correlation to job satisfaction ( r = .821, p = .01) which means effective support for the nurse manger by their supervisor leads to increased job satisfaction.  Qualitative data revealed managers achieved job satisfaction from mentoring staff, improving staff satisfaction, and improving patient outcomes.