Learning Objective #1: After reviewing the poster session,the learner will be able to list at least two benefits of instituting a clinical coach role.

Learning Objective #2: After reviewing the poster session, the learner will be able to select three key components of the clinical coach role.

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The turnover rate in Labor and Delivery for 2003 exceeded both the hospital and the state average. The increase in turnover rate, has lead to incremental cost of approximately two hundred and forty-five thousand dollars. Along with increased turnover there was a decrease in employee satisfaction and staff morale. One of the major strategiestaken by the Labor and Delivery unit was to create a Clinical Coach position. The one on one coaching provided through this position has had a positive effect on staff satisfaction and helped decrease staff turnover. The implementation of the clinical coach role project included development of the coach job description, establishing a trusted coach in the role, evaluation of staff satisfaction and evaluation of Registered Nurse turnover. The position has enabled development of the clinical skills, providing professional mentorship, and rekindling nursing passion in the nursing staff. The feedback from staff has been overwhelmingly positive and two more clinical coach positions have been created in the institution. The role appears to be a great staff satisfier and a great retention tool. The role has also enabled the hiring of new graduates into specialty areas by providing the additional support that was needed for their success.