Learning Objective #1: The learner will describe emotional intelligence and its relationship to outcomes.

Learning Objective #2: The learner will list the benefits of a course management system (CMS).

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Emotional intelligence (EQ) was originally defined by Salovey and Mayer (1990) as managing one's emotions. Later, Mayer, Salovey, & Caruso (2002, p. 396) defined emotional intelligence (EQ) as “the ability to perceive and express emotion, assimilate emotion in thought, understand, and reason with emotion, and regulate emotions in self and others”. Emotional Intelligence (EQ) has been touted in the nursing literature, but few studies have focused specifically on developing EQ as an intervention for employee satisfaction. Although nurse leaders have learned self-sufficiency, leaders of corporate America have used executive coaches to learn, grow, and change (Witherspoon & White, 1996). One hundred executives of mostly Fortune 1000 companies reported up to 53% increase in their organizations' productivity and up to 39% increase in retention rate of their leaders through the use of executive coaching (Manchester, Inc., 2001). The executive coach's role is to assist the executive or leader in developing a specific action plan or strategic planning (Savage, 2001). The benefits of executive coaching for the executive and the leader include receiving specific information and feedback (Savage, 2001). External executive coaches are consultants from outside an organization and internal executive coaches are individuals who work for an organization. The presenter using a course management system to provide executive coaching and education to nurse leaders.