| Tuesday, November 15, 2005: 8:15 AM-9:15 AM | |||
| Working Toward Excellence: A Model For Quality Outcomes In Nursing Education | |||
| Learning Objective #1: Describe the process of evaluating and revising a “Master Plan of Evaluation” in a BSN nursing program | |||
| Learning Objective #2: Discuss the implementation of a “Master Plan of Evaluation” that is based on TQM and a balanced score card approach | |||
| Recognizing that nursing faculty constantly struggle with the complex and time consuming nature of program evaluation, one nursing program has taken a new and innovative approach to this process. R. S. Kaplan and D. P. Norton (1992) introduced the concept of “The Balanced Scorecard- Measures that Drive Performance”. Drawing from this theory and from AACN, ANA, and state accreditation guidelines, the faculty divided the Master Plan of Evaluation into four categories. The outcome benchmarks are qualitative, quantitative, internal, external, and process in nature thus providing an overall program performance evaluation. Evaluation data are collected on a planned, periodic basis according to the Master Calendar for Evaluation. For the purposes of evaluation, the faculty were subdivided into four Ad-Hoc committees: Mission and Governance, Institutional Commitment and Resources, Program Quality and Program Effectives. These committees correlate with the categories within the Master Plan of Evaluation. Each committee gathers aggregate data from a wide variety of sources. The aggregate data are compiled utilizing committee worksheets which organize the data to better facilitate data analysis. Once the data are analyzed the faculty scores each of the four areas to obtain score card results. The score card results assist the faculty in prioritizing strategic planning initiatives for the following year. These opportunities for improvement allow the faculty to work toward a 100% score card result in each category. To this end the faculty envisions this process as “Working Toward Excellence”. | |||
| Organizer: | Kathy D. McShane, MSN | ||
| Presenters: | Kathy D. McShane, MSN Tammie Mann McCoy, RN, MSN, PhD | ||