Monday, November 3, 2003

This presentation is part of : Accepted Posters

Work, Job Satisfaction, Stress and Recognition in a Pediatric Setting

Mary Ernst, ARNP, MSN, Nursing, Miami Children's Hospital, Miami, FL, USA, Michelle L Franco, MSN, ARNP, CPON, Nursing Department, Miami Children's Hospital, Miami, FL, USA, and Patricia R. Messmer, PhD, RN, BC, FAAN, Department of Nursing, Miami Children's Hospital, Miami, FL, USA.

Background: Nursing shortage, aging workforce, increased acuity, high census, and workplace changes influence job satisfaction (Buerhaus, 2001; Brewer, 2001; Minnik, 2000; Murray, 2000; Bratt & Broome, 2000; Kalliath & Morris, 2002; Shader & Broome’s, 2001.) Broome’s Conceptual model depicts pediatric nurse characteristics, work satisfaction, job stress and recognition impacting job satisfaction and retention. Purpose was to determine factors predicting nursing job satisfaction and examine relationships among nursing job/work satisfaction, job stress and recognition. Methodology: Exploratory study. Instruments: Hinshaw & Atwood’s 32 item Job Satisfaction Scale (JSS); 23 item Nursing Job Satisfaction Scale (NJS) & 49 item Job Stress (JS) with Cronin 30 item Recognition Scale (RS). 249 of 534 nurses (46%) responded. Findings: Demographics M age= 37, Ed - 11%-MSN; 50%-BSN; 29%-ADN & 10%-Diploma; years nursing experience years at MCH 1-20+ yrs. Principal Components factor analyses NJS one factor; Q15 “Most days I am enthusiastic about work” JS two factors; Q46 “I provide nursing care I want during shift”. JSS 3 factors: “Pay”; Interaction/Cohesion”; “Task Requirements”. RS one factor; Q09, “Providing on-job feedback for care given”. Pearson strong correlations (r>.5) among Job Satisfaction, Job Stress & Task Requirements. Job Stress correlated significantly and inversely age, years nursing & at MCH. Discussion: Older nurses with more experience and more years at MCH had less job stress and were less concerned with pay than younger nurses. Pay correlated significantly and inversely with age, years nurse, on unit and years at MCH. Older nurses received more recognition for job well done and were less concerned about task requirements than younger nurses. Although nurses are recognized at nurse’s week, they want more one-to-one mentoring, private feedback and written acknowledgement. Conclusion: Future research should measure anticipated job turnover to actual turnover with job satisfaction and retention and investigate the effect of receiving ANCC Magnet Recognition.

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