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Friday, 22 February 2019: 11:00 AM-11:45 AM
Moderator:  Carrie Riley Risher, DNP, MA (Ed), CMSRN, School of Nursing and Health Sciences, Florida Southern College, Lakeland, FL
Verbal De-Escalation Program for Nurse Self-Efficacy When Caring for Violent Patients and Family Members

Julia Mason Jubb, DNP, RN, CNE
Chamberlain College of Nursing, Chamberlain University, Downers Grove, IL, USA

Psychiatric Emergency Services Nurses Challenge Workplace Violence Through BERT

Zelda Falck, MS
Ashley Hernandez, MS
Department of Psychiatry, Psychiatric Emergency Services, University of Maryland Medical Center, Baltimore, MD, USA

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