Developing Bedside Leaders: Transforming Care at the Bedside

Thursday, 16 July 2009: 2:05 PM

Rizalina M. Bonuel, MSN, RN, CCRN, CNS, APRN-BC1
Erika L. Patrick, MHA, RN, NE-BC2
Mary Kelly, MSN, RN3
Cheryl Y. Gayden, LCSW4
Yolanda Del Torro, MBA5
Arceli Katigbak, MSN, RN, CCRN3
Carrie McDowell, MSN6
Felica Little, LL7
Jennan Swafford, MSN, RN8
Paulette R. Wilson, PhD, RN8
1Education Service Line, Michael E. DeBakey Veterans Affair Medical Center, Texas, TX
2Extended Care Line, Michael E. DeBakey Veterans Affair Medical Center, Houston, TX
3Performance Improvement, Michael E. DeBakey Veterans Affair Medical Center, Houston, TX
4Director's Office, Michael E. DeBakey Veterans Affairs Medical Center, Houston, TX
5Perfomance Improvement, Michael E. DeBakey Veterans Affair Medical Center, Houston, TX
6Perfomance Improvement, Michael E. DeBakey Veterans Affair Medical Center, Hosuton, TX
7Education Service Line, Michael E. DeBakey Veterans Affair Medical Center, Houston, TX
8Education Service Line, Michael E. DeBakey VA Medical Center, Houston, TX

Learning Objective 1: 1. Discuss an educational strategy to improve the image of nursing through a structured professional nurse education program.

Learning Objective 2: 2. Describe how organization instills accountability by empowering the staff nurse as bedside leaders.

Purpose: The purpose of this program is to equipped bedside nurses with skills, tools and resources in order for them to elevate nursing care and become leaders at the bedside.
Methods:

A Transdisciplinary team was convened to develop professional nurse development program. The team was charge to increase nurse’s enthusiasm in their profession and reinvigorate the practice environment. The team consists of a clinical nurse educator, a manager, five performance improvement quality managers, a performance improvement coordinator and a librarian. The course curriculum of the program includes Resource Utilization, Evidence-based Practice (EBP), Performance Improvement, Literature Search, Abstract Writing, Poster Presentation and Presentation Skills Practice. The team also collaborated with the institution’s housewide Perfomance Improvement Council to gain support and disseminate communication of the program.  This one-day program is presented monthly. The class limit is 10 attendees per session due to the computer room availability in the institution. Plan for a monthly follow-up is in place to meet with nurses who completed the program and mentor them on how to do the PI project. Staff that completed the program were given a certificate of excellence after the class and were encouraged to lead a team to do an EBP-PI Project relevant to their unit’s need.

Results: Currently, three workshop presentations were just completed. Thirty eight (38) nurses completed the program. Monthly follow-up is on-going to assist nurses with their projects. The program was given a positive feedback from the magnet surveyors during their visit to the institution who is applying for redesignation.

Conclusion: When nurses are provided with the tools and skills they need, it rekindles their passion for nursing and makes practice more enjoyable once again. The combined impact on patient care and staff satisfaction make this educational program relevant in promoting patient safety and improving clinical quality.