Work Experiences of Nurses Working as 911 Paramedics

Thursday, 15 July 2010

Hee-Young Jung, RN, MSN
Haejung Lee, PhD, RN
Yeonjung Lim, RN, BSN
College of Nursing, Pusan National University, Yangsan, South Korea

Learning Objective 1: describe the characteristics and meanings of work experiences from nurses working as 911 paramedics in South Korea.

Learning Objective 2: discuss the needs for further research on education programs, safe work environment, compensation policy and consultation for nurses working as 911 paramedics.


To provide basic data for administrative and institutional support and backup by researching meanings and essentials of work experiences from nurses working as 911 paramedics.


Data were collected from December, 2007 to July, 2008 from 7 nurses working in fire departments and analyzed using the phenomenological method provided by Munhall and Boyd. Participants of this study are 7 nurses who currently work as 911 paramedics and who are willing to express their experiences fully. Working experience of the participants were 5 years (1 nurse), 9 years (3 nurses) and 10 years (3 nurses). The grandmal question used in this study was "how is your work experience as a nurse working as a 119 paramedic?”


Narratives of the participants were analyzed and divided into 7 categories such as 'considering moving to another job', 'recognize lack of tasks ability', 'difficulties in sufficient emergency treatment', 'settle down a nursing position firmly', 'trouble of tasks adaptation', 'uncomfortable work places for female workers' and ambivalent emotion about family'.


As a result of this study, even if the participants think their tasks fulfilling and prideful, they have some difficulties due to restrictions of tasks and work environment. Accordingly, I suggest developing education programs to improve task abilities, establishing safety measures in the field, providing compensation according to task accomplishments, providing opportunities to sufficiently express emotions and managing systems through consultation.