The Evaluation of a Development Psychiatric Out–Patient Clinic Service System at Bangpakong District Hospital

Thursday, 15 July 2010

Ganoksri Jardngoen, MS, RN, APN
mental heal department at Bangpakong district Hospital, Mental Health Department at Bangpakong District Hospital, Chachoengsao, Thailand

Learning Objective 1: The objective of this study was to evaluate the psychiatric out patient clinic service system at primary care with relapsed rate

Learning Objective 2: N/A

Abstract             The prevalence of relapsed among Bangpakong district psychiatric patient has been increasing. The objective of this study was to evaluate the psychiatric out – patient – clinic service system at primary care with relapsed rate. CIPP- model was evaluated. Missed appointments, drug problem, re – admitted, relapsed rate and unit cost were used to evaluate in this study. Samples were 94 psychiatric patients who lived in Bangpakong district, Chachoengsao, Thailand in year 2007 – 2008. Patients who were treated from tertiary hospital and recommended recovery and could live in community. The primary care psychiatric out – patient – clinic service by psychiatric nurse and psychiatrist visit every 3 months, knowledge management package for 35 public health employees at Bangpakong district community and psychiatric patient home health care screening test were instruments. Data were collected 1 year apart. Results show an effective program:  missed appointments, drug problem, re – admittance, relapsed rate were 0 % and could control out patient unit cost under government policy. From the results, preparation employees and network were importance for effectiveness.