Workplace Violence: I Endure It Because They Are Patients

Tuesday, 13 July 2010: 4:25 PM

Yu-Fen Chen, RN
Nursing Department, Taichung Veterans General Hospital, Taichung, Taiwan

Learning Objective 1: share nursing staffs’ experiences of inpatient violence in acute psychiatric wards

Learning Objective 2: understand nursing staffs’ feeling towards violence and coping process.

Purpose: The main purpose of this study is to investigate nursing staffs’ experiences of inpatient violence in acute psychiatric wards and to understand their feeling towards violence and coping process.

Methods: A qualitative descriptive phenomenological research methodology was used to understand the nursing staffs’ experiences of inpatient violence. A purposive sampling and in-depth, face-to-face interviews were used to collect data. When data saturation was reached, the sample size comprised 15 nursing staffs. The focus of interviews was on nursing staffs’ experiences of inpatient violence. Data analysis was conducted by using Colaizzi’s seven steps method.

Results: Five major theme clusters emerge which support how nursing staffs coping process: (1) reconstructing recognition; (2) accumulating practical experience; (3) emotion change; (4) redefining roles; and (5) holding traditional beliefs. There are three determining factors: understanding patients’ symptoms, essential for maintaining this job and most violence can be prevented.

Conclusion: It is hoped that the nursing staffs’ experiences of inpatient violence in psychiatric wards understood in this study could be valuable references to relevant people, which helps them reducing the risks of suffering violence by themselves, as well as the damage degree of violence and the impact on their minds.