The Effectiveness of a Case Management e-Learning Program for Taiwanese Psychiatric Nurses: A Randomised Control Trial

Monday, 22 July 2013

Wen-I Liu, PhD
School of Nursing, National Taipei University of Nursing and Health Sciences, Taiepi, Taiwan
Kuo-Chung Chu, PhD
Department of Information Management, National Taipei University of Nursing and Health Sciences, Taipei, Taiwan
Jiin-Ru Rong, PhD
School of Nursing and Health Science, National Taipei University, Taipei City, Taiwan
Shing-Chia Chen, PhD
Department of Nursing, National Taiwan University, College of Medicine, Taipei, Taiwan

Learning Objective 1: The learner will be able to understand the evaluation methods of a case management e-learning program.

Learning Objective 2: The learner will be able to understand the effectiveness of a case management e-learning program.


 The purpose of this paper was to describe the evaluation of a digital case management education program and its effectiveness.


The experimental design consisted of two groups that were used to evaluate the effectiveness with respect to the nurses’ knowledge, confidence in performing skills and preparing for practice activities. The experimental group received the nursing case management e-learning program, while the control group did not receive any specific intervention. The researcher used structured questionnaires to collect data before intervention and four weeks after the experiment. The digital program consisted of five learning modules, self-assessment questions, a case study, experience sharing and learning resources.


A total of 200 nurses participated in this study and fully completed the questionnaires before and after the program. Most of the subjects were female (90%) and were an average of 35 years old. In terms of the level of education, most of them had a bachelor’s degree (52%), and86% of them had never enrolled in a case management program. A total of 100 psychiatric nurses were assigned to each group, respectively. This study used repeated measures ANOVA to analyze and test the interactions. The results showed that after the differences in the pre-test were controlled, the case management knowledge, skill and confidence, and preparedness for the activities of the experimental group significantly varied with time.


The assessment results supported that the e-learning program, which was not limited by time and space, was as effective as face-to-face case management continuing education.