Description of Medical-Surgical Nurses' Care of Patients at Risk for Pressure Ulcers (PU)

Sunday, 30 July 2017: 10:15 AM

Barbara J. Mayer, PhD
Department of Nursing/Department of General Medicine, Stanford Health Care/Stanford University, Stanford, CA, USA

Purpose: The purpose of this qualitative study was to explore and describe the level of understanding of PU development and prevention and the perceptions of implementing PU prevention measures of nurses caring for patients in MS units.

Methods: The study was conducted in three (3) community hospitals in California within the same healthcare system using an interpretive description approach (Bertero, 2015). Purposive sampling was used to recruit medical surgical nurses. Six (6) focus groups were conducted including a total of thirty (30) participants. Participant comments were coded following each focus group session. Initial impressions and preliminary themes were explored in subsequent focus groups, allowing the investigator to refine and reorient the inquiry. Demographic information was collected to describe study participants.

Results:  A total of 30 nurses working in MS units participated in six focus groups. A brief demographic questionnaire revealed the majority of participants were female (90%) and ranged in age between 26-61 years with a mean age of 41 years. Academic educational preparation included a Bachelor’s degree in nursing (67%); pressure ulcer prevention continuing education within the last 12 months (83%), with 74% of classes attended by participants including instruction on evidence-based protocols. The majority of participants were employed full time (87%) and years of nursing experience ranged from 1 year to 38 years, with a mean of 12 years. Findings in this study are not dissimilar to those that have been reported elsewhere, but serve to orient us to today’s environment in the wake of the 2008 CMS ruling. Four (4) major themes emerged from analysis of the data: 1) nurses’ knowledge of PU prevention improved following an educational activity and nurses’ experience caring for patients at risk for development of PU was a significant factor in acquiring and maintaining their knowledge level; 2) an accurate risk assessment is essential in determining appropriate PU prevention measures. Risk was determined using a standardized assessment tool, the Braden Scale. However, participants related inconsistent use and interpretation of the scale, rendering patient scores suspect in determining risk. The presence of diagnoses and conditions known by participants, through previous experience, to be associated with patients at risk for PU development was more important in determining the level of patient risk for PU; 3) many factors were identified as influencing nurses’ implementation of PU prevention measures. Factors identified as facilitating implementation of PU prevention measures were: nurses’ personal motivations, the use of evidence-based treatment protocols to guide decision-making, the use of expert consultants, and leadership support. Factors identified as barriers to implementation of prevention measures were: staffing concerns, lack of equipment and supplies, patient cooperation; family influences, and balancing nurses’ ethical need to provide safe, compassionate care with the desire to respect the wishes of the patient; and 4) regulatory mandates, specifically the 2008 CMS ruling on non-payment for hospital acquired PU, were perceived as having improved nurses’ care of patients at risk for PU.

Conclusions: This study was undertaken to describe nurses’ knowledge of PU development and prevention and to discover factors affecting nurses’ ability to implement PU prevention measures. When interventions are omitted assumptions are often made that the nurse lacks the knowledge, skill or desire to provide quality care (Waugh, 2014). This study revealed that, in the case of PU development and prevention, nurses’ knowledge was satisfactory, nurses understood the importance of PU prevention, and were motivated to carry out prevention measures. However, barriers and facilitators to implementation of prevention measures were identified. Because every hospital, shift, and patient encounter presents a unique set of circumstances, organizations must assess and identify contributing factors and implement improvements based on their own assessments to ensure quality care. Findings suggest several actions that could be taken to improve nurses’ assessment of PU and implementation of prevention measures. Education promoting a common understanding and consistent use of the Braden Scale is essential to its effectiveness in guiding PU prevention measures. Methods within the practice setting to validate consistency should be implemented. Evidence-based protocols allow the nurse autonomy to implement measures aligned with the patient’s individual risk factors. Protocols also remove the necessity of consulting the patient’s physician, allowing timely implementation. The prudent organization should consider implementation of the wound care nurse role and/or expanding the involvement of wound care nurses in the direct provision of PU prevention measures, and provide regular formal and informal education regarding PU prevention for the RN as well as assistive staff such as the CNA. Finally, organizational recognition of the importance of PU prevention is required to facilitate consistent implementation of prevention measures. This includes providing adequate staff both in numbers and quality, leaders serving as role models, and public recognition of positive outcomes by leadership.