Discharging Patients Before 10:00 a.m.: A Pilot Study

Friday, 28 July 2017

Chiao-Wen Chang1
Pi-Yu Chang2
Chiung-Ying Chang3
Li-Mei Ou, BSN3
Tsung-Hsien Lin, PhD4
Yen-Hsu Chen, PhD5
(1)Adminstration and Quality Assurance Center, Kaohsiung Medical University Hospital, Kaohsiung Medical University, Kaohsiung, Taiwan
(2)Administration and Quality Assurance Center, Kaohsiung Medical University Hospital, Kaohsiung Medical University, Kaohsiung, Taiwan
(3)Nursing Department, Kaohsiung Medical University Hospital, Kaohsiung Medical University, Kaohsiung, Taiwan
(4)Superintendent Office, Department of Medicine Administration and Quality Assurance Center, Kaohsiung Medical University Hospital, Kaohsiung Medical University, Kaohsiung, Taiwan
(5)Superintendent Office, Department of Medicine, Kaohsiung Medical University Hospital, Kaohsiung Medical University, Kaohsiung, Taiwan

Background:Late afternoon hospital discharges are thought as a bottleneck for the emergency department (ED) patients admission to the ward. Currently, the discharge process is lack of generalized solutions. If admission patients discharges are earlier in a day, it might improve ED admission process, ED overcrowding, and increase satisfaction for both patients and staffs.

Purpose: The aim of this pre-/post-intervention retrospective analysis study is to increase the morning discharge percentage between 8am and 10am in a 1680 beds university medical center in Taiwan.

Intervention: The steering group create a Discharging Procedure Program (DPP) to enhance everyone’s responsibilities for early discharge. We initiated several meeting rounds to explain the procedure and fully communicated with all participants. A next-day patients discharge list was created and a short message was sent at daily 8:00 am to notify physician and nurse practitioner to remind the scheduled discharge patients at the same day. We also created a website to monitor the patients expected to be discharged since April 2016.

Results:Total 21670 patients discharge was analyzed. The early discharge percentage increased from 15% to 19% over the 5-month intervention. The non-elderly (age < 65 year old) group has more earlier hospital discharges than the elderly group (age > 64 years old) (p<0.001)(see Table one).

Conclusions: Our study demonstrates that increased patients early discharge could be possible by a team work. Future effort and investigation will allow for better early discharge and understanding of the difficulties on hospital discharges of the elderly.

Table one:Hospital discharges of the elderly
Variables Discharge between 8am and 10am Discharge between 8am and 10am Non-Discharge between 8am and 10am Non-Discharge between 8am and 10am X2
N % N %
Age**
age < 65 year old

2,654

18.7

11,545

81.3

0.001a
age > 64 years old 1,258 16.8 6,213 83.2

a Chi-Square test

** p < 0.01