Methods: Since there is no standard evaluation requirement or evaluation methods, a scoping literature review of bereavement support or grief recovery program evaluations was undertaken to identify and assess evaluation methods. Scoping literature reviews are a type of systematic literature review, where all types of mixed method, qualitative and quantitative research reports are reviewed to assess the amount of research existing on a topic or question and determine existing evidence or evidence gaps on that topic or question. In scoping reviews, research articles are not eliminated from review when research methodological or other quality concerns are identified. For this review, research articles published in the years 2000 through 2018 that described the evaluation of one or more bereavement support or grief recovery programs were sought in the Directory of Open Access Journals and the EBSCO Discovery Service. The keywords/MeSH terms “bereavement or grief program or service” combined with “evaluation” or “quality improvement” and then also “research” were used to identify articles. The findings were limited to relevant English-language research report articles appearing in peer-review journals. The results were also limited to articles containing an abstract and information on the data collection and analysis methods.
Results: Only eight research articles were identified. The references listed in these 8 research articles and 6 review articles were searched, with 34 more articles identified for the review. All 42 were systematically searched for information by one reviewer who drafted a table of findings, with this information checked for accuracy by a second team member. After some corrections, the findings were subject to content analysis, a process by the two reviewers to identify key findings and then group these findings into categories. The 42 articles reveal interest exists in many, although primarily developed, countries about the efficacy of bereavement programs. A wide range of bereavement programs were evaluated, including group counselling or support, one-on-one counselling or support, education, memorial activities, and social activities. These programs were described as having been designed for a single group of mourners such as adults, parents, or children or for a number of different mourner groups, such as parents, children, and grandparents. Considerable variance in evaluation methods was evident. Multiple methods were most often used to collect evaluation data (64.3%). A self-devised questionnaire or survey tool was commonly used to collect evaluation data (57.1%), followed by qualitative interviews (38.1%) and the use of existing standardized data collection instruments such as grief inventories or depression scales (38.1%). Evaluation data were most often collected at only one point in time (81.0%), typically upon completion of the bereavement program or at an unspecified time soon after program completion. The study subjects or participants also varied, with 97.6% of studies collecting data from program recipients and 28.6% from program staff, with 3 studies (7.1%) only collecting data from program staff.
Conclusion: Considerable insight into bereavement program evaluation methods was gained through this review, but bereavement program evaluation was determined to be an underdeveloped science. Research is needed now to ensure that bereavement support or grief recovery programs are effectively evaluated so they are beneficial to the participants.