Polarity Mapping: A Tool to Advance Leadership and Educational Teams

Sunday, 28 July 2019: 8:20 AM

Luanne M. Shaw, DNP, MA (Interdisciplinary), RN, CEN
Kirkhof College of Nursing, Grand Valley State University, Grand Rapids, MI, USA
Scott Daniel Shaw, PhD, DMin
School of Social Sciences and Human Services, Grace Christian University, Grand Rapids, MI, USA
Evelyn Clingerman, PhD
The Bonnie Wesorick Center for Health Care Transformation, Grand Valley State University, Grand Valley State University, Grand Rapids, MI, USA

Purpose: This symposium will provide participants with an overview and application of Polarity Mapping. The parts of the map will be defined and examples provided. Strategies will be identified to effectively implement this tool in leadership development and to enhance high performing teams. This evidenced-based tool can be used to identify polarities, gain mutual purpose, and produce actionable steps and early warning signs to effectively manage unsolvable problems for leaders and health care teams.

Methods: Not a new concept, polarities have been described by Taoism some 2500 years ago in the frame of Yin and Yang. Dr. Barry Johnson, recognized that these polarities were still not well understood, recognized or managed effectively in our modern age (Johnson, 1996; Wesorick, 2014). Many professions and industries, including health care experience and struggle with polarities or unsolvable problems. Whether the issue is that the polarity has not been identified, leadership is lacking in tools and methods to address the issues, or team members are disengaged or disenfranchised, left unmanaged, a polarity quickly becomes a wicked problem.

Results: Interprofessional teams may experience even greater barriers given lack of understanding of scope of practice, differing values or differing interests. One common polarity among interprofessional healthcare teams is that of individual competency and team competency (Wesorick, 2014). For best outcomes, both are needed to be embraced, integrated and effective. Polarity thinking and management practices and tools are being effectively used in various practices. Religious organizations, health systems, educational organizations, and business teams have all applied the concepts of polarities to manage polarities, reconcile differences, and become more effective in their respective industries.

Conclusion: Polarities are often considered wicked problems, paradoxes, or tensions. Left unrecognized, unattended or unmanaged, these problems will continue to reoccur and plague industries like health care. The use of tools, like a polarity map, can help leaders and teams effectively manage polarities, improve practice and patient or organizational outcomes.