BACKGROUND
A review of existing literature to examine the use of clinical guidelines in the provision of care for STMMT revealed multiple challenges of providing effective medical care in these environments due to language barriers, health literacy levels, and cultural influences regarding medical care (Dainton, Chu, Lin, and Loh, 2016). As the number and influence of STMMTs continue to grow, the development of guidelines to meet local and cultural needs will be needed. The World Health Organization (WHO) has developed guidelines for the treatment of acute and chronic health conditions; however, a gap in the literature remains providing sufficient evidence to the quality and best practices for STMMTs in global health (Dainton, et al., 2016). This is supported in the literature which identifies a lack of practice recommendations for STMMTs (Caldron et al., 2015). Roche, Ketheeswaran, and Wirtz (2017) identified that while the Working Group on Ethics Guidelines for Global Health (WEIGHT) had established guidelines, the focus was on trainees sent to work in global health and are not specific to STMMTs. For surgical missions, guidelines do exist as well as reported outcomes however, no global standards for STMMT work exist (Boston & Horlbeck, 2015; Roche, et al., 2017). Studies show the importance of the cultural competence of team members on the success and sustainability of the STMMT (Steinke, Riner, & Shieh, 2015). Language barriers, the use of interpreters, and literacy levels impact the quality of care given (Murray, 2016). Melby et al. (2016) identified that without standardization STMMTs may exacerbate health disparities within a region causing more harm than good. The purpose of this project was to survey healthcare providers who participate in STMMT to identify the current practices utilized by healthcare teams and subsequently to develop recommendations that can be used by interdisciplinary teams conducting medical mission trips.
PROJECT IMPLEMENTATION
As a first step in the development of practice recommendations, an assessment survey based on a comprehensive review of the literature was developed to gather data related to current practices of STMMT. The survey was distributed electronically to HCP and mission organizations. Demographic data on gender, age, education level, and primary role relevant to the purpose of the project were collected. Questions related to the areas of preparation of the mission trip, clinic operations, patients seen, healthcare provided, and outcomes measurement were also assessed. Completed surveys were collected and analyzed for demographic data of key stakeholders and common themes in practice.
RESULTS
Of the 116 surveys received 88 were selected for inclusion in the statistical analysis (n=88). Surveys were excluded if they did not meet the inclusion criteria or were greater than 50% incomplete. The primary role of the survey respondents was distributed between Nurse Practitioner (23%), Pharmacist (11%), Physician (20%), Physician Assistant (2%), Registered Nurse (21%), and Other (23%). Sixty-eight percent of the respondents had participated in 2 or more STMMT over the past 5 years with South America (37%) being the most frequently visited continent, followed by Central America then Africa. Orientation was provided to 83% of the providers however, 17% reported they did not receive any specific training. Assessment of the provider’s ability to speak the language revealed that 53% reported basic or conversational ability to speak the language and 40% did not speak or understand the local language. A majority of health care providers used an interpreter (81%); local interpreters were used most frequently (93%). Of significance, 50% of the respondents reported little or no knowledge of local culture before the mission trip. Patient preregistration was required prior to seeing a provider (90%) and level of care was determined (55%) by the HCP during registration. The most frequent range of patients seen per day during the medical clinic was 51-150 (46%) and 89% of the clinics provided medications. The flow of patients through the clinic and HCP roles within the clinic were also assessed.
IMPLICATIONS FOR PRACTICE
The results demonstrated the lack of specific recommendations to guide STMMT. Most commonly, HCP reported they did not receive any orientation before they traveled for the STMMT. Basic training in language and culture was identified as an additional need for HCP. Recommendations for the setup and operation of medical clinics during STMMT that operate within the cultural context of an area, with a focus on sustainability and capacity building are needed. The development of recommendations or guidelines for conducting STMMT could serve to improve the organizational effectiveness and the quality of care provided during medical missions. Additionally, structured recommendations for STMMT could provide a blueprint for future research and outcomes measurement of STMMT.