Paper
Saturday, July 24, 2004
This presentation is part of : Psychiatric/Mental Health Nursing
Strategies for Nursing Retention in a Psychiatric Care Environment
Mona P. Ternus, PhD, RN, CNS and Karen A. Karlowicz, EdD, RN. School of Nursing, Old Dominion University, Norfolk, VA, USA
Learning Objective #1: Describe psychiatric nurses’ experiences and role identity in an inpatient organization with four facilities
Learning Objective #2: Relate the perception of nursing role and identity to strategies for recruitment and retention of psychiatric nurses

Objective: Approximately $70,000 was spent annually within one organization due to a continual turnover of nurses. This study examined how the experiences of psychiatric nurses in this organization related to retention. It was hypothesized that understanding the experiences of nurses, will yield insight into strategies to improve retention.

Specific aims of this study were to: 1) Describe the experiences of psychiatric nurses within the first year of their employment, and 2) Develop strategies for nursing recruitment and retention.

Design and Methods: A qualitative design used telephone interviews to understand and explore the lived experience was used. Four different inpatient psychiatric facilities within the same organization were studied.

Population, Sample, Setting, Years: Nurses who worked at a psychiatric inpatient facility were divided into two groups; those who had chosen to leave the organization in the first year of employment between 2001-2003 and those who were employed with the organization. Telephone interviews were conducted over the time frame of a month. Sampling occurred until saturation was achieved.

Concept and Variables: The identity and role of the psychiatric nurse was correlated with the experience in the first year of employment. Questions related to experience included perception of their role, orientation, training, expectations, team, and leadership. Demographics included age, gender, ethnicity, marital status, children, nursing experience, other employment, and level of education.

Findings: The role of the nurse in this organization was task oriented and limited in scope. The nurses enjoyed the psychiatric care environment. Most nurses perceived a need for mentorship, continuing education, a career ladder, progression in compensation, and further leadership involvement. Also discussed was a need for respect and education related to the nurse’s role. Mixed findings occurred related to teamwork and satisfaction.

Conclusions: Specific retention strategies were suggested by this research that could reduce turnover and promote nursing recruitment.

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