Paper
Friday, July 15, 2005
This presentation is part of : Challenges in the Workplace
Willingness to Serve Underserved and Disenfranchised Populations: The Influence of Level of Education and Demographic Characteristics of Community Health Nurses
Claudette M. Spalding, PhD, ARNP and Jessie M. Colin, PhD, RN. School of Nursing, Barry University, Miami Shores, FL, USA
Learning Objective #1: Discuss the relationships among select demographic variables, educational variables, and community health nurses' willingness to serve underserved and disenfranchised populations
Learning Objective #2: Present the relative contributions of select demographic variables and level of education on community health nurses' willingness to serve underserved and disenfranchised populations

Background: Health care professionals are called upon to serve a variety of populations, including underserved and disenfranchised groups. Recently there have been emerging professional forums addressing the health and social needs of previously ignored or neglected groups; emphasis by researchers, healthcare professionals, governments, and funding agencies to determine health disparities and their causes; and the National Institute of Nursing Research has identified health disparities research as a primary focus. Research addressing the willingness to serve previously ignored or neglected groups has been limited. The purpose of this study was twofold: 1. to identify relationships between select demographic variables (i.e., age, gender), educational variables, and community health nurses' willingness to serve underserved and disenfranchised populations; 2. to specify the relative contributions of (a) select demographic variables and (b) level of education on community health nurses' willingness to serve underserved and disenfranchised populations.

Method: A cross-sectional survey design was used. Data for the study was obtained through an anonymous survey at various community and home health centers throughout three counties in the southeast United States. The survey consisted of (a) demographic questionnaire with items addressing personal background and educational variables, and (b) a 50-item willingness to serve underserved and disenfranchised populations instrument (Spalding, 2002) which assessed the willingness of participants to deliver services to or provide care for members of 50 different populations or groups.

Findings: Data analysis consisted of (a) exploratory data analysis, (b) reliability estimates, (c) descriptive statistics and tests for group differences for demographic variables, and (d) descriptive statistics for major study variables as well as individual instrument items. Study hypotheses were tested using bivariate correlations and multiple regression techniques.

Conclusions: This presentation will discuss this study's results and identify potential strategies which may ultimately lead to tailored interventions to increase sensitivity and openness to working with marginalized groups.