Paper
Friday, July 15, 2005
Process Analysis and Process Redesign for Electronic Information Systems
Tammy R. Martin, RN, BS1, Marianna K. Smith, RN, BA, Masters, of, Industrial, Ed2, Amy Jones, RN, BSN2, and Barbara McCracken, MSN, RN3. (1) MIS, Shriners Hospitals for Children-Greenville, Greenville, SC, USA, (2) Education Department, Spartanburg Regional Healthcare System, Spartanburg, SC, USA, (3) Nursing, University of South Carolina Spartanburg, Spartanburg, SC, USA
EIS are frequently faulted for non-compliance in patient care. In chart and clinical practice audits, the non-compliance is related to poor clinical practices that were not modified prior to the implementation of EIS. Once the clinical practice has been analyzed and established to meet the standards prescribed by the American Nursing Association, then process redesign can occur. At this point, Clinical Analysts need to build EIS around the best practices being performed. Once the EIS is completed, clinical staff need to be involved with piloting the system.