CA 01 ENGAGEMENT TRACK: Reading Between the Lines: Utilizing Membership Surveys

Friday, September 21, 2012: 2:15 PM-3:30 PM
Description/Overview: Chapters that periodically survey actives members are more likely to create an exciting member experience and keep members continually involved. During this chapter panel presentation, you will learn how to get started in survey creation and hear from chapter that have successfully implemented and analyzed survey results to elevate the member experience.
Learner Objective #1: Learn how to get started in survey creation.
Learner Objective #2: Discover chapter best-practices in implementing and analyzing member surveys.
Organizers:  Melissa Crowe, BS, Constituent Services, Sigma Theta Tau International, Indianapolis, IN, Marilyn D. Klakovich, DNSc, RN, NEA-BC, School of Nursing, University of Phoenix, Azusa Pacific University, Azusa, CA, Annette P. Parker, MS, RN-BC, CRRN, Nursing Research and Education, Fletcher Allen Health Care, Burlington, VT and Susan McReynolds, MS, RN, Blessing-Rieman College of Nursing, Quincy, IL
Moderators:  Julie A. Jones, RN, MS, Prism Department, Fletcher Allen Health Care, Burlington, VT