Learning Objective #1: Increase knowledge level regarding verbal and physical violent experiences nurses are encountering in the workplace in a major trauma center. | |||
Learning Objective #2: Identify practice and educational changes that may increase the safety of the workplace for both the patients and healthcare professionals. |
A retrospective descriptive study design was used to examine nurses’ perceptions of the experiences they had related to workplace violence in a 550-bed major trauma center, Western New York area. Convenience sampling was used to select nurses, to complete a structured questionnaire.
Data was summarized using descriptive statistics: frequency distributions and crosstabulations. Pearson’s product moment correlations and T- Test were used to examine the relationships between variables. Chi-Square was used to determine the significance of results. Preliminary results showed that more nurses were exposed to verbal violence (85%) than physical violence (40%). Overall nurses did a better job identifying events as physical than verbal violence. Primary sources of verbal violence were: patients, visitors, physicians, peers, and supervisors. The primary source of physical violence was patients. Violent experiences were often not reported or underreported the primary reason given was the acceptance as a part of the job.
This information can assist to identify practice changes, which can enhance a safer environment for patients and healthcare professionals.