Poster Presentation
Monday, November 5, 2007
10:30 AM - 11:45 AM
Monday, November 5, 2007
1:45 PM - 3:00 PM
The Work Environment and Job-Related Stress among Home Healthcare Nurses
Linda W. Samia, RN, MS, PhDc, College of Nursing and Health Sciences, University of Massachusetts Boston, Boston, MA, USA
Learning Objective #1: describe how the case study methodology is used in a multiple embedded case study to explore variability in home healthcare nurses' perception of stressors. |
Learning Objective #2: identify characteristics of the professional nursing practice environment that moderate levels of job-related stress experienced by home healthcare nurses. |
Nurses’ job-related stress adversely affects the quality of patient care, how nurses feel
about their jobs, and whether they will remain in their jobs. The purpose of this study
was to identify: 1) stressors home healthcare nurses describe as specific to their practice
and work environments, and 2) characteristics of the work environment that moderate
levels of job-related stress experienced by home healthcare nurses.
The theoretical model tested was an integration of empirical research findings related to
job stress and job stress theory, the professional nursing practice environment, and
components of Neal’s Theory of Home Health Nursing Practice. A case study design is
the most effective in describing the work environment and nurses’ job-related stress
since the boundaries of the context of the environment and characteristics of the
individual, which contribute to the interaction, are complex and multivariate. The
researcher used a multiple case study design for purposes of cross-unit comparison and
replication to explore the variability in job-related stress of home healthcare nurses
explained, in part, by the specific context of two home healthcare work environments.
Findings suggest variability in nurses’ perceptions of stressors when compared across
settings. Role overload and role conflict are two key stressors for nurses. The adverse
effects of stressors and job-related stress are moderated in agencies where there is
responsive management and administration, and adequate resources are available to
support the nurse in the case management role. Job-related stress is moderated in
environments where nurses have control over decision-making activities affecting case
management functions.
Study results can be generalized to the analytic theory guiding the study. Results cannot
be generalized to a target population of home care agencies. Findings suggest that
specific characteristics of the professional nursing practice environment may make a
difference in the job-related stress experienced by home healthcare nurses.