Monday, November 5, 2007: 3:15 PM-4:30 PM
Outcomes of Care Models and Reports
 Improving Quality by Empowering Consumers
Sharon M. Weinstein, MS, CRNI, FAAN
 Evaluation of a Nurse Facilitated Call Center in a Tertiary Care Facility for Rural Healthcare Providers and Patients
Sarah J. Rhoads, DNP, APN, Terri L. Imus, RN, Tina Benton, BSN, RN
 The Effects of Treatment for Hepatitis C: The Horror Stories
Michelle Kinder, MSN, RNC, PHN