The Matrix: Decision-making Process

Monday, 18 November 2013: 2:05 PM

Kathleen Williamson, PhD, RN
School of Nursing, Widener University, Chester, PA

The complexity of how the matrix system works and supports academic programs and faculty will be described. This matrix organization encourages innovation, action, and communication. Through the shared governance process, vertical and horizontal dimensions of the matrix, organizational mission, vision, goals and expected outcomes are maximized. Faculty shared governance process assures faculty input. The vertical lines in the matrix maintain organization accountability for academic programs and assure the congruence with programmatic curricular requirements. The horizontal boundary spanning roles stimulate increased creativity, flexibility, and improved quality decisions by their robust interactions across programs. Assessment of the structure provides data to guide the continued improvement of the roles and processes including values clarification and conflict management.