Strengthening Leadership Capacity to Foster Civility in Nursing Education and Practice

Sunday, 17 November 2013: 11:00 AM

Cynthia M. Clark, PhD, RN, ANEF, FAAN
School of Nursing, Boise State University, Boise, ID

Learning Objective 1: The learner will be able to describe the role of nursing leadership in creating and sustaining healthy academic and clinical workplaces

Learning Objective 2: The learner will be able to apply an evidence-based Pathway to Foster Organizational Civility in nursing education and practice

Purpose: Incivility can have devastating and lasting effects on individuals, teams, and organizations. Academic and practice nurses report distressing effects of incivility in education and clinical settings, and many express a desire to address the problem. This is important since creating and sustaining healthy workplaces improves communication, teamwork, morale, individual and organizational trust, and work satisfaction. Further, building cultures of civility and promoting healthy workplaces foster patient safety, quality care, and positive health outcomes.

As the largest component of the health care population, nurses are uniquely positioned to lead change at all levels of academic and health care system. This expectation requires nurses to strengthen their leadership capacity to transform the culture of academic and health care organizations. Skillful nurse leaders are critical to implementing successful change, redefining the future, aligning people, and inspiring action to achieve a compelling vision for a healthy, civil workplace. The purpose is to generate a better understanding of incivility, its impact on academic and practice environments, and to enhance the role of leadership in applying an evidence-based Pathway to Foster Organizational Civility.

Methods The presenter will introduce an evidence-based Pathway for Fostering Organizational Civility, which includes an 8-step process to assist organizational leaders and teams in creating and sustaining civil workplaces.

Results This leadership initiative includes a transformational change framework that reengineering the culture, describes strategies to address the barriers that hinder progress, and provides a pathway for achieving results.  This session will highlight ways to effect organizational change, motivate nurses to take an active and meaningful role in creating civil workplaces, and stimulate dialogue on the role that nurses play in leading change.

Conclusion Nurses must increase their leadership capacity to implement transformational change, redefine the future, align people, and inspire action to achieve a compelling vision and realize meaningful results.