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Learning Objective 1: The learner will be able to identify the characteristics of the servant leadership model.
Learning Objective 2: The learner will be able to understand the relationship between servant leadership and nurses’ job burnout.
Many nurses enter healthcare with great passion and optimism. They want to build a seamless system for patients, family, and colleagues. They believe the purpose of nursing is to serve with caring attitude, scientific knowledge, advanced techniques, and great teamwork. Many nurses consider their devotion as a calling to express their passion. However, the strain, workload, and pressure frequently exhaust nurses’ enthusiasm, and idealism. These ultimately lead to tiredness, frustration, and burnout. Servant leadership is a model growing among professionals. The concept begins with serving and inspiring followers. The leader is interested in strengthening followers’ potential, willing to share ideas, achieve shared goals and to serve. This model emphasized on partnership, trust, listening, and proper use of power.
Methods
The study is to examine whether servant leadership is well implemented in a Christian hospital, to evaluate its influences to burnout levels perceived by nurses, and to identify which servant leadership components influence burnout. Online surveys are sent. Structural Equation Model (SEM) and Multivariate Analysis of Variance are used.
Result
215 surveys received. The relationship of five virtues of servant leadership in terms of interpersonal support, community building, altruism, egalitarianism, and moral integrity and three burnout dimensions, emotional exhaustion, depersonalization, and personal accomplishments, in nurses are negatively correlated. The SEM results showed that Comparative Fit Index (CFI) was sufficient: CFI = 0.910, Standardized Regression Weight= -0.68, and Canonical Correlation=0.937.
Conclusion
The findings demonstrate that servant leadership significantly and negatively influences nurse’s job burnout. Perceiving support from leaders is important. Power can be ethically or unethically used. The concept of servant leadership is similar to the Christian value of service. The practice of servant leadership increases job satisfaction and reduces burnout in nurses. The finding is beneficial in improving healthcare managerial skills to retain nurses and battling with nursing shortage issue.