A Pilot Study Examining the Effects of Faculty Incivility on Nursing Program Satisfaction

Monday, 18 November 2013

Dana Manley, PhD
Dina Byers, PhD
Katy Garth, PhD
School of Nursing, Murray State University, Murray, KY

Learning Objective 1: The learner will be able to describe the relationship between faculty incivility and nursing students’ ratings of program satisfaction.

Learning Objective 2: The learner will be able to discuss the percentages of students that reported experiencing incivility while in nursing school.

Introduction

Uncivil behavior in the classroom threatens the teaching-learning process. Research to date has focused on nursing student incivility in academia with little research examining the faculty role associated with incivility. Due to the lack of research examining faculty incivility toward nursing students, additional research in this area is indicated.

Purpose:

The purpose of this descriptive study was to examine the effects of faculty incivility on nursing students’ satisfaction with their Associate Degree Nursing (ADN), Bachelor of Science Nursing (BSN), and graduate nursing programs in a rural Southeastern state.

Methods:

Quantitative data was collected via surveys. Research questions included:  (1) What percentage of senior nursing students in ADN, BSN, and graduate programs report experiencing faculty incivility? (2) What is the relationship between faculty incivility and nursing students’ ratings of program satisfaction? (3) In what educational settings does perceived incivility toward nursing students occur? (4) How do nursing students respond to perceived faculty incivility?

Results: 

The results of this survey revealed that 37% of students had at least one nursing instructor that put them down or was condescending toward them during their educational experience. Furthermore, 16.8% reported that two or more faculty put them down or were condescending toward them. Collectively, the pilot study revealed that over half of the participants reported faculty behaving in a way that was perceived as uncivil. The remaining statistics are currently being analyzed and will be presented at the conference.

Discussion and Conclusion:

Incivility in the nursing profession has been an on-going problem.  Research examining larger student groups and research examining faculty perceptions need to be conducted. Improved communication patterns and interventions need to be implemented to reduce incivility.