The relationship between multidisciplinary communication and work engagement among the staff nurses at a Japanese hospital

Monday, 18 November 2013

Miwa Uwadaira, BS, RN, PHN
Division of Health Science, Department of Community Health Nursing, Graduate School of Nursing, Chiba University, Chiba, Japan

Learning Objective 1: The learner will be able to understand the relationship between multidisciplinary communication and work engagement of staff nurses.

Learning Objective 2: The learner will be able to be given a suggestion relating to great significance of multidisciplinary communication for promoting work engagement.

Objective:To clarify the actual conditions of work communication between staff nurses and other health care professionals, and to investigate if frequency of communication among multidisciplinary team members influences work engagement of staff nurses at a Japanese hospital. 

Method:In Dec 2011, we conducted an anonymous questionnaire survey with the approval from the hospital Institutional Review Board.The subjects were 77 staff nurses at a Japanese community hospital. We used the Japanese version of Utrecht Work Engagement Scale short-version (UWES-S) (Schaufeli et al.. 2002; Shimazu et al., 2008) to measure their work engagement. The scale consists of 9 items rated on a 7-point Likert scale.Statistical analysis was performed using SPSS Ver.20.0. 

Result:A total of 66 questionnaires were returned, resulting in a response rate of 89.6 %.When staff nurses had the difficulties and problems on patient care, they showed a tendency to tell their senior and colleagues rather than other professionals. The staff nurses who told them to other professionals such as nurse managers, physicians, clerks and nursing assistants had a high score of UWES compared to the staff nurses who did not do that (t-test, P<0.05). 

Conclusion:We could suggest the usefulness of communication among multidisciplinary team members for promoting work engagement of staff nurses, although the sample size was small.