Nursing Management Competencies of Nurse Managers after Attending the Nursing Management Training Program Organized by Faculty of Nursing, Khon Kaen University, Thailand

Nursing Management Competencies of Nurse Managers After Attending The Nursing Management Training Program Organized by Faculty of Nursing, Khon Kaen University, Thailand

Marisa Krairiksh*, Wipaporn Vorahan*, Apinya Jumpamoon**, Vilawan Panpruk*, Peerapong Boonsawaskulchai**, Jitpinan Srijakote**, Wanchanok Jantachum*, Ratchatawan Sritragul**

Nursing Administration Department, Faculty of Nursing, Khon Kaen University, Thailand.

*Associate Professor

** Assistant Professor

The aim of this study was to describe nurse managers’ management competencies, comparing them with their employers’ perceptions of their management competencies. This descriptive study involved 190 nurse managers who had attended five programs of the 4-month nursing management training program organized by Faculty of Nursing, Khon Kaen University, and 194 employers’ perceptions of the nurse managers’ competencies. The questionnaire measuring opinions of trained nurse managers and their employers related to trained nurse managers’ characteristics and management abilities was developed by the researchers. Reliability of the questionnaire derived from the nurse managers’ data of this study was .97. The study revealed that trained nurse managers perceived high levels of their overall characteristics and management abilities (mean=4.28, S.D=.41; mean=4.10, S.D=.44, respectively). The characteristics of trained nurse managers’ responsibility had the highest mean value (mean=4.45, S.D=.52) and creative thinking had the lowest mean value (mean=4.11, S.D=.58) as perceived by nurse managers. The mean value of trained nurse managers’ ability of providing good nursing service was the highest (mean=4.37, S.D=.52) and the ability of communication was the lowest (mean=3.99, S.D=.57) as perceived by nurse managers. Trained nurse managers’ employers perceived high levels of trained nurse managers’ overall characteristics and management abilities (mean=4.00, S.D=.51; mean=3.84, S.D=.54, respectively). Perceptions of the employers regarding trained nurse managers’ characteristic of responsibility had the highest mean value (mean=4.26, S.D=.65) and the characteristic of visionary had the lowest mean value (mean=3.79, S.D=.70). The same as trained nurse managers’ perceptions, perceptions of the employers regarding trained nurse managers’ ability of providing good nursing service had the highest mean value (mean=4.23, S.D=.66) and the ability of communication had the lowest mean value (mean=3.64, S.D=.70). Perceptions of trained nurse managers and their employers both in characteristics and management abilities were statistically significant different (p<.05).