Poster Presentation
Wednesday, 19 July 2006
9:30 AM - 10:00 AM
Wednesday, 19 July 2006
2:30 PM - 3:00 PM
This presentation is part of : Poster Presentations I
Evaluating Outcomes of an AmeriCorps Volunteer Service Program Designed to Augment the Nursing Workforce
Barbara R. Heller, EdD, RN, FAAN and Jennifer M. Calhoun, MS. Center for Health Workforce Development, University of Maryland, Baltimore, Baltimore, MD, USA
Learning Objective #1: Identify ways in which specially trained AmeriCorps volunteers can augment the nursing workforce.
Learning Objective #2: Recognize opportunities for developing an educational pipeline that encourages volunteers to pursue nursing careers.

The purpose of this poster presentation is to report findings of research conducted to evaluate the outcomes of a model AmeriCorps volunteer service program designed to augment the nursing workforce. By developing and deploying a cadre of skilled volunteers who serve as auxiliary health care workers, the program is helping to lessen critical nursing and other health workforce shortages. Program objectives are to 1) reduce caregiver burden within hospitals and nursing homes thereby increasing institutional capacity and enhancing service delivery to patients; and 2) establishing an educational pipeline that encourages AmeriCorps volunteers to pursue nursing careers.

Volunteers are engaged as a “domestic Peace Corps” and are assigned for a one-year service obligation at 40 hours per week to either a hospital or nursing home. Each AmeriCorps volunteer must satisfactorily complete didactic and experiential learning modules in communication, leadership, medical terminology, computer skills, CPR, first aid, and emergency preparedness, as well as CNA certification, prior to assuming direct patient care functions under the supervision of registered nurses. Specific volunteer duties may include: taking and recording vital signs; assisting patients with personal hygiene; stocking medical supplies; collecting specimens; and assisting with ambulating, exercising and transporting patients. Volunteers also participate in community health outreach activities. Through hands-on service learning and instruction, the AmeriCorps experience informs members about careers in nursing; helps them acquire academic, clinical and other citizenship and work skills; and instills a life-long commitment to volunteer service and advocacy.

More than 2,000 patients are served annually by the AmeriCorps volunteers. Findings based on evaluation of performance measures and intended outcomes including those related to volunteer acquisition of skills and knowledge, improved delivery of patient care services, satisfaction of employees at the host institution, future career choice and employment of volunteers, suggest the potential for replicability of the AmeriCorps model.

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See more of The 17th International Nursing Research Congress Focusing on Evidence-Based Practice (19-22 July 2006)