Poster Presentation
Wednesday, 19 July 2006
9:30 AM - 10:00 AM
Wednesday, 19 July 2006
2:30 PM - 3:00 PM
Challenging the Ethos of Caring: Experiences of Nurses in Cape Town, South Africa
Doris Deedei Khalil, PhD, MA, BA, RN, Division of Nursing and Midwifery, SHRS, Faculty of Health Sciences, University of Cape Town, South Africa, Cape Town, South Africa
Learning Objective #1: to understand the levels of violence that nurses in four major hospitals in Cape Town have to cope with on regular basis |
Learning Objective #2: To appreicate some of the contributory factors forcing nurses to emigrate from Southern Africa |
Abstract: the paper presents some findings from survey of nurses in
four major hospitals in Cape Town, South Africa. .
The sub-aim of the study was
to examine the extent to which violence in the work environment is changing the
ethos of caring amongst nurses working in Cape Town. Study
design: two qualitative approaches were selected to study the phenomena.
The first was ethnographic which examined the culture within the nursing
profession that allowed violence to occur. The second is phenomenology to study
the different types and levels of violence impacting on nursing care. Method of data collection: confidential
survey of all nurses working in four major hospitals, individual and group
interviews of nurses in each hospital, key informants interview including
support workers, and review of official documents. Analysis:
quantitative analysis of survey responses utilising ‘STATISTICA' software and
qualitative analysis of open-ended questions. Interview responses and official
documents would be analysed to facilitate verification of cross-check reported
violent incidences in the workplace and remedial actions taken. Analysis would also include the
identification of similarities and differences between departments and within
units of same department in each of the four hospitals. Results:
initial results obtained indicated that health care consumers tend to
direct their anger and frustration with service provision on nursing staff in
specific units/departments. Although verbal abuses are occasionally directed at
male nurses, female nurses and especially black female nurses tend to bear the
blunt of both physical and verbal abuse from the general public Implication for practice: The study
will provide documented evidence of the impact of violence on female nurses in
the Cape Town Unicity area. The study is still in progress and funded by the
Faculty of Health Sciences and the South African Medical Research Council.
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