Wednesday, 19 July 2006: 1:00 PM-2:30 PM
Creating Culturally Competent Healthcare Organizations Through a Shared Vision
Learning Objective #1: Describe a cultural competence model of practice that integrates a vision shared by the patient, clinician, and organization.
Learning Objective #2: Discuss how this model of practice meets regulatory, accrediting, and credentialing mandates for the delivery of culturally competent health care services.
A culturally competent organization is one in which health care services are based on a vision shared by the patient, clinician and organization. Culturally competent clinicians see changes due to multiculturalism as opportunities for growth, understanding that cultural competence is a process, and it is the desire to be competent that evokes the process. In order to meet the needs of any individual patient, the patient, clinician and organization must first share a common goal- the vision. A shared vision by the patient, clinician, and organization can provide the direction for care, ensuring safety and improving patient satisfaction and outcomes. Appropriately assessing each individual patient in order to elicit important health care beliefs can help the clinician in planning care that is safe, effective, and culturally appropriate, while meeting regulatory, accrediting, and credentialing mandates. Transforming cultural diversity knowledge into practice can sometimes present challenges, barriers, and even burdens for clinicians. Summarizing best practice approaches using specific anecdotes from the experience of an academic medical center to demonstrate these practices, will provide participants the necessary tools to be effective change agents in influencing, promoting and advancing inclusive thought processes and cultural competence in their organizations.
Organizer:Rita K. Adeniran, RN, MSN, CMAC
 Leadership strategies for advancing the cultural competence vision
Joan U. Bretschneider, PhD, RN
 Crossing cultures with competence
Rita K. Adeniran, RN, MSN, CNAA
 Cultural Competence: In ten easy steps
Peter Blood, MSN, RN, CS