Learning Objective #1: analyze the verbal communication between the nurse, diabetic blind person and companion in the light of Jakobson’s theory and | |||
Learning Objective #2: to draw the profile of the sender according to the conative and emotional functions; referential; contact and code. |
One aimed to analyze the
verbal communication between the nurse, diabetic blind person and companion in
the light of Jakobson's theory; to draw the profile
of the sender according to the conative and emotional
functions; referential; contact and code. Study conducted in specialized center
in Fortaleza-CE. The subjects are blind people presenting blindness in
both eyes, who are attended at this specialized center, their companions and
the nurses at the institution. The data collection was carried out during the
attendance to diabetic patients, where the researcher, the nurse, the blind
patient and a possible companion were present. The data were recorded through
video recording, in February and March/2005. Before the video recording, the
researcher interviewed the blind patient, collecting data for identification,
inquiring also about how and when he went blind. That took place in the waiting
room, before the patient's examination. The video recordings were performed
during the nursing attendance, lasting, on average, 19 minutes. Five video
recordings were performed, analyzed by three nurse-referees. The scenes were
analyzed every 15 seconds, when there was a pause on the video and an entry on
the data analysis instrument. The
scenes were analyzed each 15 seconds, totalizing 1131 verbal interactions. The
nurse was sender in 57,8% while the blind person in
20%. In the vocative, the way of action prevailed (66,2%).
In the content of the information, the orientations surpassed (85,4%), using the hearing (53%), and sight (40,6%). The most
used language was the common (96,1%). To the blind,
the communication about personal matters prevailed (42%), to the nurse the
treatment (59,8%). The emotive functions were:
solidarity, satisfaction, tranquility and empathy. One concludes that, the
nurse, still needs
to develop communication abilities to optimize the assistance.