Poster Presentation

Friday, July 13, 2007
9:30 AM - 10:15 AM

Friday, July 13, 2007
3:15 PM - 4:00 PM
This presentation is part of : Poster Presentation III
Verbal communication among nurses and diabetic blind person
Lorita Marlena Freitag Pagliuca, PHD, NR, Nursing Department, Federal University of Ceará, Fortaleza, Brazil and Kátia Nęyla de Freitas Macędo, Ms, Nursing Department, Universidade Federal do Ceará, Fortaleza, Brazil.
Learning Objective #1: analyze the verbal communication between the nurse, diabetic blind person and companion in the light of Jakobson’s theory and
Learning Objective #2: to draw the profile of the sender according to the conative and emotional functions; referential; contact and code.

 

One aimed to analyze the verbal communication between the nurse, diabetic blind person and companion in the light of Jakobson's theory; to draw the profile of the sender according to the conative and emotional functions; referential; contact and code. Study conducted in specialized center in Fortaleza-CE. The subjects are blind people presenting blindness in both eyes, who are attended at this specialized center, their companions and the nurses at the institution. The data collection was carried out during the attendance to diabetic patients, where the researcher, the nurse, the blind patient and a possible companion were present. The data were recorded through video recording, in February and March/2005. Before the video recording, the researcher interviewed the blind patient, collecting data for identification, inquiring also about how and when he went blind. That took place in the waiting room, before the patient's examination. The video recordings were performed during the nursing attendance, lasting, on average, 19 minutes. Five video recordings were performed, analyzed by three nurse-referees. The scenes were analyzed every 15 seconds, when there was a pause on the video and an entry on the data analysis instrument.   The scenes were analyzed each 15 seconds, totalizing 1131 verbal interactions. The nurse was sender in 57,8% while the blind person in 20%. In the vocative, the way of action prevailed (66,2%). In the content of the information, the orientations surpassed (85,4%), using the hearing (53%), and sight (40,6%). The most used language was the common (96,1%). To the blind, the communication about personal matters prevailed (42%), to the nurse the treatment (59,8%). The emotive functions were: solidarity, satisfaction, tranquility and empathy. One concludes that, the nurse, still  needs to develop communication abilities to optimize the assistance.