Paper
Saturday, July 14, 2007
This presentation is part of : Strategies for EBN Implementation
The Role of Local Champions on Influencing Dissemination of Nursing Best Practice Guidelines: A Qualitative Study
Jenny Ploeg, PhD, MScN, BScN, RN1, Jennifer Skelly, PhD, MSc, MHSc, RN1, Barbara L. Davies, RN, PhD2, Tazim Virani, RN, BScN, MScN3, Irmajean Bajnok, RN, BScN, MScN, PhD4, Nancy Edwards, RN, PhD5, and Doris Grinspun, RN, MSN6. (1) School of Nursing, Faculty of Health Sciences, McMaster University, Hamilton, ON, Canada, (2) Nursing/Faculty of Health Sciences, University of Ottawa, Ottawa, ON, Canada, (3) Nursing Best Practice Guidelines Program, Registered Nurses' Association of Ontario, Toronto, ON, Canada, (4) Centre for Professional Nursing Excellence, Registered Nurses Association of Ontario (RNAO), Toronto, ON, Canada, (5) Nursing/Health Sciences, University of Ottawa, Ottawa, ON, Canada, (6) Registered Nurses Association of Ontario, Registered Nurses Association of Ontario, Toronto, ON, Canada
Learning Objective #1: describe the strategies used by Nursing Best Practice Champions to influence the dissemination of nursing best practice guidelines.
Learning Objective #2: describe the factors influencing the role of Nursing Best Practice Champions and the implications for practice and leadership.

Local champions have proven to be important change agents in influencing the practice of peers in health care organizations.  This is especially the case when introducing Best Practice Guidelines.  Little research has been conducted, however, on the strategies used by such champions or the factors influencing their ability to impact organizational change. Semi-structured telephone interviews were conducted with 24 nursing Best Practice Champions from acute, community and long-term care settings across CanadaCriterion sampling was used to ensure that participants represented: (a) frontline staff as well as educators/administrators; and (b) each of three practice settings: acute, community and long-term care.  Audiotapes were transcribed verbatim. Data analysis was conducted using thematic analysis.

Qualitative analysis revealed six key strategies that champions used to influence dissemination of best practice guideline recommendations: (a) raising awareness and sharing information about best practices, (b) working through existing committees, (c) working with a network of champions, (d) participating in and leading interdisciplinary task teams, (e) role modeling, mentoring and acting as a resource, and (f) embedding best practices in documentation and policy.  Factors facilitating their role included the support of upper management, education and training, and willingness of staff to engage in the change process.  Barriers influencing the role of the champion included workload and time constraints, lack of financial resources to support best practices, and staff resistance to change.  Differences across practice settings will be described. 

In summary, nursing Best Practice Champions act as important change agents in integrating clinical best practice guidelines into the structures and processes of their healthcare organizations.  They use formal and informal processes built on relational knowledge translation such as role modeling and leading interdisciplinary task teams to bring about change.  The support of healthcare leaders is integral to the success of  champions in implementing change.