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The purpose of this paper is to explain the production of a user-centered approach involving the creation of a “persona” first for use in a Train-the-Trainer (TT) program and then for inclusion in the HELP as a strategy of personalizing our intervention with survivors. A persona is a multi-dimensional profile of a composite person for whom the website is being designed and the intervention is provided. There is no single persona that represents a survivor of SARA. Each survivor's story is unique. Each survivor's need is personal and private. While a wide range of electronic formal and informal intervention formats are available, the HELP project requires a more comprehensive and secure data exchange format due to the nature of the subject matter: SARA. We consulted a staff member from the School of Information Science, in the Laboratory of Education and Research in Security Assured Information Systems to assist us in matters related to the security and privacy of information associated with the use of the Web-based HELP. Further, we consulted technical experts in interactive design, programmers, as well as first responders and service providers such as nurses, lawyers, law enforcement, physicians and potential consumers/users of the HELP intervention. We will perform the following activities to achieve our purpose:1) recruit 45 (15 from the US, 15 from Jordan, and 15 from the Philippines) participants (nurses, physicians, and mental health advocates), 2) implement the 14-hour continuing education TT program on HELP at the University of Pittsburgh School of Nursing, Victoria Building with simultaneous webcasting in Jordan (University of Jordan) and the Philippines (Notre Dame of Marbel University in General Santos City, Philippines, 3) collect qualitative and quantitative data, and 4) analyze the TT program using mixed methods data analysis by mixing both quantitative and qualitative data gathered in activity #3.