Patient Care Champions: Staff Nurses Evaluation of the Effectiveness of Teaching Methodologies

Monday, July 11, 2011

Vanessa Ann Irwin, MSN, RN
Department of Education, Salinas Valley Memorial Healthcare System, Salinas, CA

Learning Objective 1: The learner will be able to describe the process for the Patient Care Champion (PCC) teaching methodology.

Learning Objective 2: The learner will be able to discuss the evaluation of the PCC methodology by staff nurses in addition to other positive outcomes.


The purpose of the research was to evaluate the staff nurses’ perception of the effectiveness of the Patient Care Champion (PCC) teaching method at Salinas Valley Memorial Healthcare System (SVMHS).


A survey was developed by the researcher and the content validated by clinical education experts at a district hospital. The goal was to evaluate the effectiveness of a cohort of fourteen staff nurses trained and released from direct patient care responsibilities to provide one-on-one and small group teaching.  The survey demographics included questions focused on gender, age, years as a registered nurse, position and educational level. The survey tool included fifteen questions focused on the evaluation of teaching methods and was scored using a five point Likert scale. The PCC teaching methodology was implemented in an acute care hospital for a period of eight months before the study was conducted.


Survey findings suggest that the staff nurses believe the PCC teaching methodology to be effective. Staff nurses were asked to both rate and rank the PCC teaching methodology and in both cases the rate means and ranking means correspond closely for each of the methodologies. This can be attributable to staff having a clear opinion regarding what teaching methodologies they find most effective.


The data show that the PCC Program was evaluated as effective by staff nurses and validated the continuation of the PCC Program. The addition of the PCC teaching methodology has had a variety of implications and has been a part of positive outcomes for the organization. The PCC Program will move forward with ongoing use of the PCC method for staff education along with continual assessment of the program for opportunities of improvement.