J 04 Improving Clinical Practice and Patient Satisfaction to Decrease Readmissions

Monday, 19 September 2016: 10:15 AM-11:00 AM
Moderator:  Jonna L. Morris, BSN, RN
Clinical Practice Protocol to Decrease Hospital Readmissions After CABG Surgery: Implications for Clinical Leadership

M. Therese Jamison, DNP, MSN, ACNP-BC
School of Nursing and Health, Madonna Unvirsity, Livonia, MI, USA



Patients Are NEVER Customers

Jose Angel Torres, MSN, RN, FNP-BC, NP, CNS
Emergency Department, Independent contractor (Jose Angel Torres, PLLC), Phoenix, AZ, USA



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