Kimberly A. Cleveland, JD, MSN, RN, C-MBC
Yvonne M. Smith, PhD, MSN, BSN, APRN-CNS
College of Nursing, Kent State University, Kent, OH, USA

Bonnie R. Pierce, EdD, MSN, BSN, RN, CENP
Patient Care Service, Eastern Oklahoma VA Health Care System, Muskogee, OK, USA