Poster Presentation
Monday, November 5, 2007
10:30 AM - 11:45 AM
Monday, November 5, 2007
1:30 PM - 2:45 PM
Korean Patients' Conceptions of a Good Nurse
Sung- Suk Han, RN, PhD, Department of Nursing, The Catholic University, Seoul, South Korea, Young-Rhan Um, RN, PhD, Department of Nursing, Soonchunhyang University, Chungnam, South Korea, Yeo-Shin Hong, PhD, Department of Nursing, Seoul National University, College of Nursing, Seoul, South Korea, and Nam-Ok Cho, PhD, Department of Nursing, Korea National Open University, Seoul, South Korea.
Learning Objective #1: learn what is the characteristics of a good nurse in korean patients' perspectives. |
Learning Objective #2: learn what is the conduct of a good nurse as viewed by patients'. |
A study was
designed to determine the characteristics, conduct, and impact of a good nurse
from the point of patients in Korean university hospitals. The study was
carried out at two university hospitals in Seoul
and one university hospital outside of Seoul.
A total of 600 patients(200 at each hospital)were
surveyed. With respect to the characteristics of a good nurse, the study showed
that patients believe that a good nurse should be kind, cheerful, sincere,
trustworthy, considerate, and that nurses must treat patients like family
members. In order to determine the conduct of a good nurse as viewed by
patients, eight factors were considered, including compassion, professional
pride, patient-centered caring, professional knowledge, trust, expertise,
respect for patients, and advocacy. When attitudes towards the different
factors were measured and converted to scores out of 100 percent, the factor
that scored highest was professional knowledge(82.52), followed by professional
pride(78.61), trust(78.11), and patient respect(76.90). As for the impact of a
good nurse, patients reported that a good nurse induces trust, feelings of
security, courage, and cheerfulness in patients. This research shows that a
good nurse is conceived as someone who is friendly, bright, sincere,
understanding, and treats the patient like family members. If a patient
receives care from such a nurse, the patient will rely on the nurse, feel safe,
have confidence in the struggle against his or her disease, and have a brighter
disposition while undergoing care. Furthermore, although the professional
knowledge and pride of nurses are important factors in a patient's care, for
nurses to have an empathetic attitude toward patients, it is suggested that
they receive continued education.