Saturday, July 12, 2003: 8:30 AM-10:00 AM | |||
Establishing a System Wide Outcomes Management Program | |||
| Learning Objective #1: Identify strategies for establishing an outcomes management program within a complex healthcare system starting with model identification, critical success factors and ending with program evaluation | |||
| Learning Objective #2: Operationalize implementation using tools, overcoming barriers (i.e. leadership and clinician buy in) and optimizing cultural changes required for the successful implementation of an outcomes program | |||
| Health care is becoming more dependent on the measurement of outcomes for both clinical care and administrative management of operations. The Institute of Medicine's Report, Crossing the Quality Chasm, seeks to provide a framework for the development of safe and effective health care practice, however objective measurement systems have not been developed to meet this challenge. Often the question is posed "We offer outstanding levels of care, but how do we prove it?" To answer this question, it is imperative that health care organizations design sytems which provide integrity based data collection, analysis and reporting methods using valid and reliable measurement methodologies. The clinical outcomes management literature offers many measurement tools/instruments that can be used to assess a patients function or quality of life perceptions, but how is the patients response being used to change clinical practice? Research is prolific, but often, changes in health care practice (or movement towards best practice) is still resisted by health care practitioners. How does a progressive health care system develop a mechanism to move towards identification of practice changes that should result from research or performance improvement studies? This symposium is designed to provide useful and practical approaches to the design and implementation of an outcomes management program in a complex health care environment, in part to respond to the challenges that are currently facing the industry - but more importantly - to create positive and sustained advances in the health of the patients that we are called to serve. | |||
| Organizer: | Patricia Bush, RN, MS, Corporate Director of Outcomes Management | ||
| Developing an Outcomes Management Program Framework Patricia Bush, RN, MS, Corporate Director of Outcomes Management, Donald Lighter, MD, MBA, Associate Medical Director, Clinical Outcomes Programs | |||
| Measurement and Evaluation in an Outcomes Management Program Julius Santiago, BS, Corporate Informatics Specialist, Pat Bush, RN, MS, Corporate Director of Outcomes Management, Ron King, MS, Corporate Statistician, Don Lighter, MD, MBA, Associate Medical Director, Clinicial Outcomes Programs | |||
| Implementing a Successful Outcomes Management Program Jatana A. Trottier, RN, BSN, Corporate Project Manager, Pat Bush, RN, MS, Corporate Director of Outcomes Management, Julius Santiago, BSAE, Corporate Informatics Specialist, Fares Tahir, MBA, Corporate Outcomes Management Project Manager | |||
14th International Nursing Research Congress
Sigma Theta Tau International
10-12 July 2003