Nurses and organizational leadership that witness and fail to report known incivility and bullying in the workplace, should be held accountable for fostering unhealthy and unsafe work environments. Failure to uphold the American Nurses Association Code of Ethics (ANA, 2018) which prohibits disruptive behaviors within the workplace, gravely impacts the health and well-being of all nurses. The fair treatment of others with respect and communication that fosters unity and conflict resolution, contributes to creating healthy workplaces for nurses.
The purpose of this research on bullying and incivility within the nursing profession was to examine how uncivil behaviors present themselves in workplaces. Workplace settings such as the academic and clinical environments were explored. Solutions to ending bullying and incivility in the workplace were provided to enable nurses and healthcare organizations to develop cultures whereby a zero tolerance (ANA, 2015) is adopted.
Methods:
Methodology included the contextual examination of the literature with research-supported interventions to workplace incivility and bullying among nurses. Solutions driven from expert analysis of uncivil conduct in nursing education and clinical practice. Evidenced-based solution-focused approaches of mindfulness, positive affirmations, aromatherapy, healthy eating, sleep hygiene, exercise, meditation, forgiveness, case study exemplars, simulation scenarios, cognitive rehearsals, emotional intelligence, chain of command interventions with a focus on conflict resolution and other evidenced-based practice interventions; serve to support nurses and organizations in the development of healthy work environments that have a zero tolerance for bullying and incivility.
Results:
Completed publication of a research text for academic and clinical practice support of nurses in the promotion of healthy work environments. The text offers practical interventions that can be implemented within academic and clinical practice settings. These interventions support the emotional and physical health of nurses.
Conclusion:
Adopting a zero tolerance for bullying and incivility promotes inclusion. And nurses, already working within a stressful profession, are provided healthy environments I which to focus on the stabilization and provision of quality evidenced-based care to patients. Therefore, nurses, nurse leaders, and healthcare organizations must determine that enough is enough, uncivil conduct does not belong in the workplace.