Sunday, November 4, 2007: 10:30 AM-11:45 AM
Global Outcomes of Care Models
 The Healthcare Continuum and the Lived Experience of Managed Care
Carol G. Williams, RN, BS, MS, DNSc, Judith W. Pollmann, BSN, MSN, PhD, RN
 Influence of the Nurse-Friendly Hospital Program on Quality of Patient Care
Martha Meraviglia, RN, CNS, PhD
 Providing Nurses in Mental Healthcare with a Quality Assurance Methodology
Jolien M. Dopmeijer, RN, P. J. J. Goossens, RN, MSN